Cancellation policy We will do our best to improve our performance so that all customers who can come to create a “fragrance of our own” are pleasant and the best day to color our lives. Thank you for your cooperation.・ If you are late for your reservation time, please contact the Atelier's official Instagram DM or e -mail to contact us. Name of your reservationReservation timeArrival time of the approximate atelierRoming Instagram account: @annfragranceEmail:info@annfragrance.comAsakusaInstagram account: @annfragrance_asakusaEmail:asakusa@annfragrance.com ・ If you are late, you may give priority to other reservations and make you wait a little. ・ If you are delayed for more than 15 minutes, if you have any other space, you may ask for time. If there is no other reservation, or if the customer is not convenient, we may cancel the day.Please note that on weekends and holidays, it is easy to be filled with reservations all day, and there is a high possibility that you will not be able to provide other time. ・ If you are delayed for more than 15 minutes without contacting us, it will be treated automatically. ・ Regarding the final reception, if you pass 18:30 without contacting us, it will be canceled, so please be sure to contact us if you are late. Please note that even if you contact us, it will be canceled after 18:45. ・ If the cancellation continues, please note that we will refuse the next reservation after the next time.
